The “SIM not provisioned MM2” error message is frustrating, but simple to fix. How do you fix SIM not provisioned? There is no guaranteed way to fix this issue but you can give try the following methods. Try these tricks to re-enable your SIM card and put an end to the “SIM not provisioned” errors on your Android. One of these should hopefully resolve the issue for you.
10 Steps to Fix SIM Not Provisioned MM2 On Smartphone
Step 1: First check if the SIM Card is Activated
A major reason your phone says the SIM card is not provisioned is that your SIM card has not been activated, yet. This usually happens when you put the card into a new phone, or you have got a new SIM card that is awaiting activation. You need to contact your carrier to activate your SIM card, and this will remove the aforementioned error from your phone.
The procedure to activate a SIM card varies by carrier. In most cases, you need to call your carrier from another phone and ask to activate your SIM card. Some carriers require you to log in to your account and then follow a procedure to activate the card. If yours is an AT&T SIM card, these steps should help activate it.
- Call an automated number
- Send an SMS
- Log onto the activation page on the carrier’s website
All these options are quick and straightforward but depend on whether the carrier supports them. In most cases, your SIM should be activated, and the “SIM not provisioned” error solved. Check this guide SIM Not Provisioned for Voice.
Step 2: Check if the SIM Card is Broken
If your phone indicates that the SIM card is not mounted, the first thing to do is to check if the SIM card is defective or somehow physically damaged. That is. The SIM card is active but defective, so there may be a problem reading data from the SIM card on the phone. To check the status of the SIM card, pull out the card tray from the phone. Then remove the SIM card from the tray and inspect it carefully. Make sure there are no signs of scratches or damage.
If there are signs of damage and the SIM card is actually broken, you will need to have your mobile operator replace it. Please contact your mobile operator. Maybe they will be happy to offer you a new SIM card for your mobile phone. If your SIM card looks good and shows no signs of damage, continue reading this guide for other ways to resolve the issue.
Step 3: Correctly Insert the SIM Card
Often in a hurry, people end up inserting their SIM cards into their phones improperly. Additionally, this might be due to the excitement of the new phone, or the lack of time. , if you have not inserted your SIM card the way it should be inserted, your phone will not be able to read the data on the card.
When your phone does not recognize the SIM card, it cannot communicate with the carrier. This causes your phone to display a message that says the SIM card is not provisioned.
To check if the SIM is correctly seated, switch off your phone, then find the SIM card for SIM Not Provisioned MM2 att:
Also if you have an older or cheaper phone, find the SIM card by opening the back panel. You may need to remove the battery to access the SIM card slot.
With flagship phones or those without removable batteries, the SIM card slot is usually at the side of the handset. This is typically a caddy upon which the SIM card sits—you’ll need a small SIM eject tool to open it. Look for a small hole along the side of your phone and push the tool in to eject the SIM.
Note: Be sure to remove the SIM card and not the microSD storage card.
Removing the SIM card can be tricky. Therefore, you may need to use tweezers, or jimmy it out from underneath if a removable battery is involved. With the SIM card removed, give it a blow, and perhaps quick dust with a lint-free cloth.
Also, replace the cleaned SIM card, taking care to position it as instructed. There is usually a sticker next to the SIM card slot, or an engraving illustrating the SIM’s correct orientation.
Also, replace the SIM card in your phone, and power up again. The “SIM not provisioned” error should no longer appear. If it does, try the SIM on another phone.
Step 4: Restart Your Phone, SIM Not Provisioned MM2 Should no Longer Appear
It may seem unlikely, but simply turning off your phone can overcome the SIM not provisioned fault. Many carriers recommend that you reboot your device after inserting a new SIM card into the phone. This forces the SIM card to fetch network options, and this could fix the issue for you.
Take the usual steps to restart the phone and wait. Press and hold down the Power button and choose Restart to reboot your phone. When the phone boots back up, try to make a call to see if your issue is now resolved. A few moments later you’ll see that the error message no longer appears, and your SIM card is activated.
Step 5: Disable and Enable Airplane Mode
Perhaps the simplest of all potential “SIM not provisioned MM2” errors is to disable all connectivity on the phone or tablet.
This is easily done thanks to Airplane Mode, a state that any mobile device can be switched into with a single tap. Enabling Airplane Mode disables connections to mobile internet and basic cellular networks; by subsequently disabling Airplane Mode, the aim is to re-establish a fresh connection to overcome the SIM not provisioned error.
To put Android into Airplane Mode:
- Swipe down from the top of the screen with two fingers
- In the Quick Settings screen, tap Airplane Mode
- Wait for the change (just a few seconds)
- When you’re ready to undo, simply repeat steps 1-2
Step 6: Update Carrier Services
Like most things on your phone, communications between the device and mobile networks are controlled via an app.
Carrier Services is a Google app that is preinstalled on Android and receives regular updates. If you have found that the “SIM card not provisioned MM2” Error has occurred without you having swapped to a new phone or inserted a new SIM, it could be down to a problem with Carrier Services.
To fix this:
- Open Google Play
- Tap your account avatar to open the menu
- Tap Manage apps and device
- Under Updates available tap See details
- Look for Carrier Services
- Tap Update
If Carrier Services is not available in this list, the cause of the SIM not provisioned error is something else.
Step 7: Wait For Some Time
In some cases, you might find that your phone shows SIM card is not provisioned even after your carrier has activated the card. This usually happens when you are trying to use your SIM card too early after activating it.
Some carriers require that you wait at least 24 hours after placing an activation request to actually get your card activated. So, wait for at least a day and then see if the SIM card works.
Step 8: Use the SIM Card in Other Devices
One way to check if everything is good with your SIM card is to use the card with another phone. If you have a spare phone lying around, you can use it to test your SIM card and be sure that it works.
Simply put your current SIM card into the other phone, and then try to make a call from the other device. If the call goes through, the SIM card works and there is an issue with your device. If the call does not get through, there is probably an issue with the card.
Step 9: Contact to The Network Provider for Help
Like all other issues that we have faced before, the final resolution is to talk to a customer support executive. All services have toll-free numbers that can be used to bring grievances and queries to their knowledge.
If you give them all the details they seek, they may be able to help you provision the SIM card on your phone. You can also contact them through their support website and maybe, you’ll find that they have already addressed the issue you are experiencing.
If neither of the above solutions works for you, you have no other go but to get a new SIM. It could take some time for everyone to receive your new contact and for you to get used to your new number.
A lot of important details associated with the phone number will also have to be shifted or changed. We hope the above solutions work for you. Happy SIM provisioning!
Step 10: Buy a New SIM Card
Still no joy? It’s time to request a new SIM card, maybe even an eSIM, if your phone supports it.
You could call your network for this, but you’ll probably find it’s quicker to head to a local phone shop. Even better, a branch of your network or a franchise outlet.
They’ll be able to run diagnostics on the SIM card and hopefully, resolve the “SIM not provisioned MM2” error. Don’t worry if they repeat some of the steps you’ve already attempted, as this is part of the diagnostic process.
If it means you need a new SIM card, this shouldn’t be a problem. Therefore, the store will have the tools in place to manage the swap and associate the new SIM with your account.
How to Fix SIM Not Provisioned MM2
- Make sure the SIM Card is Activate
- Check if the SIM Card is Broken
- Correctly Insert the SIM Card
- Restart Your Phone
- Disable and Enable Airplane Mode
- Update Carrier Services
- Wait For Some Time
- Use the SIM Card in Other Devices
- Contact The Network Provider for Help
- Buy a New SIM Card
What is SIM Not Provisioned MM2?
To understand why your phone displays unprovisioned error messages, it’s helpful to know what the provisioned words mean. Provisioning can be defined as the act of providing or providing something. For SIM cards, if the information cannot be exchanged between the mobile phone and the provider, the SIM will not be provisioned.
The error that SIM is not provided only affects users who need to register a new SIM card with the company server. If it occurs at other times, it may indicate a problem with the SIM card that needs to be replaced.
If you get the error “SIM card does not provide MM2”, it could be for one of the following reasons
- Your mobile network provider’s server is unavailable.
- You bought a new phone with a new SIM card.
- You’re transferring contacts to a new SIM card.
- There’s a problem with the placement of the SIM card.
Other SIM error messages might occur, depending on your situation. For instance, if the SIM card is locked to a particular phone, when you insert it into a new device you may see the “SIM not valid” message. Unlocking the phone will let you use it on any compatible phone.
Frequently Asked Questions – FAQs
Why Is My SIM Card Not Provisioned MM2 On My Mobile?
Reason 1: New SIM card
If your SIM card is new, you need to activate it before you can use it to connect to the Internet or make phone calls. The activation process usually takes 1 to 2 hours after purchasing the SIM card and inserting it into the slot.
Reason 2: Phone is out of network coverage area
If you are in a remote area, such as a summer resort or a wooded area, you are unlikely to receive a cellular signal. The lower the signal, the weaker the call and mobile internet.
There is nothing you can do about it other than move to another area and want a network connection. When buying a new SIM card, check the demographics in your area.
Reason 3: Service provider unavailable
If you move to another country or region where your current service provider is not available. You may face this problem. If you’re traveling to another location, it’s a good idea to get a new SIM card with reasonable data and voice call plans. You should be able to get them near the
airport or port immigration zone. This will give you the ID and contact number for that country.
Reason 4: SIM card is loose
The SIM card slot may be larger than the SIM card. In this case, it cannot fit perfectly into the SIM card. This avoids detection.
What Does SIM Not Provisioned MM2 Mean?
SIM cards contain certain information that helps with the identification of your cell phone account. Seeing the SIM not provisioned warning or error message in the phone’s settings signifies that the SIM card has not been detected by the phone and has to be supplied. During the time that this message is displayed, the phone cannot be used to make calls, send messages, or connect to cellular data services.